1. Introduction
Welcome to Mahaa Mart. These Terms & Conditions (“Terms”) apply to your use of the website https://mahaamart.com and to orders placed with Mahaa Mart for retail and wholesale spices and masala powders.
By browsing this website or placing an order, you agree to these Terms. If you do not agree, please do not use the website or place an order.
2. Website use
You may use the Mahaa Mart website to view products, check information, and place orders for personal or business use in a lawful manner.
You agree not to misuse the website, attempt unauthorised access, or interfere with its normal operation. Product images, descriptions and other content are provided for information and shopping purposes.
3. Product information
Mahaa Mart sells spices and masala powders for retail and wholesale use. We aim to present product names, pack sizes, descriptions and images accurately.
Minor variations in colour, aroma or appearance may occur because these are natural food products. If you need clarity about a product before ordering, contact us on WhatsApp.
4. Product availability
Product availability may change based on stock and demand. Mahaa Mart may update, pause or discontinue products shown on the website without prior notice.
If an ordered item is unavailable after you place an order, we will contact you to discuss a suitable alternative, revised order or cancellation of the unavailable item.
5. Pricing
Prices displayed on the website are in Indian Rupees (INR) unless stated otherwise. Prices, offers and discounts may change from time to time.
The price applicable to your order is the price shown at the time your order is confirmed, subject to any valid coupon or offer that correctly applies to that order.
6. Orders
You may place an order through the website shopping flow and/or through WhatsApp communication with Mahaa Mart. When ordering, please provide accurate product selections, quantity, delivery address and a working contact number.
An order request does not become a confirmed order until Mahaa Mart accepts it.
7. Order confirmation
After you submit an order, Mahaa Mart may confirm the order details, availability, payable amount and delivery information through WhatsApp or other communication shared with you.
Please review the confirmation carefully and inform us immediately if any detail is incorrect.
8. Payment
Payment methods accepted for an order will be communicated during order confirmation or checkout. Where online payment is used, payment may be processed through an applicable payment service provider.
Mahaa Mart does not store your full card, UPI PIN or bank login details on this website. Payment credentials, where required, are handled by the relevant payment service provider according to that provider’s terms.
9. Delivery
Mahaa Mart delivers across India to the delivery address provided by the customer. Delivery timelines may vary by location, courier availability and other circumstances beyond our reasonable control.
Customers are responsible for providing a complete and accurate delivery address and contact number. Please also review our Shipping Policy.
10. Cancellation
Cancellation requests should be made before the order is processed or dispatched. Once an order has been processed or handed over for delivery, cancellation may not be possible.
For more detail, see our Refund & Cancellation Policy.
11. Returns and refunds
Because Mahaa Mart sells food and spice products, return and refund eligibility is limited and depends on the nature of the issue, such as damage, incorrect item or missing item, and on timely reporting.
Please read our Return Policy and Refund & Cancellation Policy for the applicable process and timelines.
12. Customer responsibilities
You agree to:
- provide accurate order and delivery information;
- use a reachable phone number for delivery coordination;
- inspect the package on delivery where reasonably possible;
- report damaged, incorrect or missing items within the timelines stated in our Return Policy; and
- use the website and products lawfully.
13. Intellectual property
The Mahaa Mart name, logo, website design, product images, text and related content are owned by or licensed to Mahaa Mart. You may not copy, reproduce, republish or commercially exploit this content without prior written permission, except for personal non-commercial use permitted by law.
14. Limitation of liability
Mahaa Mart will take reasonable care in preparing and fulfilling orders. To the fullest extent permitted by applicable law, Mahaa Mart is not liable for indirect, incidental or consequential losses arising from website use or product purchase.
Nothing in these Terms excludes or limits any rights or remedies that cannot be excluded under applicable Indian consumer protection law.
15. Changes to terms
Mahaa Mart may update these Terms from time to time. The updated version will be published on this page with a revised “Last updated” date. Continued use of the website after changes are posted means you accept the updated Terms.
16. Contact information
For questions about these Terms or your order, contact Mahaa Mart:
- Address: 2nd Cross Rd, Tavarekere, Cashier Layout, 1st Stage, BTM 1st Stage, Bengaluru, Karnataka 560029
- Phone / WhatsApp: 6305062145
- Website: https://mahaamart.com
These Terms are governed by the laws of India. Subject to applicable law, courts in Bengaluru, Karnataka, India shall have jurisdiction over disputes arising from these Terms or orders placed with Mahaa Mart.